About the Lab
How do I get my film to you?
You can send us your film through your preferred form of mail. Our lab is located in Derry, New Hampshire, just about 45 minutes north of Boston!
The specific address to send your film will be given to you upon checkout after hitting purchase.
What is your turnaround time?
Our turn around time is FILL IN HERE
How will I receive my scans?
You will receive your scans online through WeTransfer as soon as they are completed.
Can I get my negatives back?
Of course!! You have the option to dispose of your negatives or to have them mailed back to you. You can select which option you'd prefer when adding the processing and/or scanning services to your cart.
If you select to have the negatives mailed back there will be an additional charge for shipping added to your total.
Why should I trust you with my film?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Our Services
What chemicals do you use to process film?
FILL IN
What do you use to scan my film?
FILL IN
Can I order prints?
Yes! You can select which types of prints you would like while choosing your lab services on our website. All prints are printed on our Epson ET 850 on high quality photo paper.
Prints of 35mm scans will be FILL IN
Prints of 120 scans will be FILL IN
Why only 35mm and 120?
The current scanning equipment we have only allows us to scan 35mm and 120 film. These are the two most commonly used film formats for the everyday film photographer. Thats why we chose to hone in on these and make them the best quality we are able. As or business grows we hope to upgrade our equipment to allow us to accept more film types.
Are you running any specials? Do you have a discount code?
We frequently run a lot of specials! Any current discount codes or specials will be posted on our Instagram or Tik Tok, both are @fishfilmlab
All first time customers can get a FILL IN HERE with your first lab order. All you have to do is make an account with us and use the code that will be emailed to you.
Fill in
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
